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Doctors, tests, medicines and wellness in one app

Good care shouldn't cost you a day.

See a licensed doctor by video, book tests at home, get medicines delivered and keep your health record in one place. Covered through your employer or insurer, or pay as you go.

AED 16

Video consults from

27

Specialties to book

16

App languages

DHA + DoH

Licensed partner facilities

Who we work with

Our clients and partners.

Our clients

Companies that bring medicAI to their people.

  • Agile Catalyst
  • DouJou
  • Drivoo
  • Synergy Software Systems
  • Master Planner Tourism
  • Reinforcement Human Resource Consultancy
  • Servco Building Maintenance
  • Stayco Hotel Management
  • Chauffeur Master Limo Services
  • Tanmyah Services

Our partners

Clinics, labs and home healthcare providers in our network.

  • Thumbay Labs
  • uniCare Medical Centre
  • Pegasus Healthcare
  • Tadawi Healthcare
  • DCDC, Doctors Clinic Diagnostic Center
  • Bloom Healthcare
  • Advanced Care Medical Center
  • uniCare Home Health
  • Dr. Ozone Clinic
  • Burjeel Hospital
  • Saudi German Health
  • Fakeeh University Hospital
  • Thumbay Healthcare
  • Canadian Specialist Hospital
  • King's Hospital
  • Aims Healthcare
  • American Academy of Cosmetic Surgery Hospital
  • Carehub Healthcare
  • WeCare Medical Center
  • Med 7 Clinic

How it works

It's easy to get started.

  1. Sign up or log in

    Download the app. Covered through work? Sign in with the code your employer gives you. No email needed.

  2. Book what you need

    A video consult, a specialist, a home test or a medicine order, in a few taps and in your language.

  3. Feel better, faster

    Prescriptions, results and reminders land in your health record, so the next step is always clear.

Health-driven outcomes

What changes when care is this easy to reach.

  • 20%drop in absenteeism with proactive health monitoring
  • 3xfaster access to doctors and labs for site workers
  • 35%fewer delays in annual health checkups
  • 2.5xmore preventive checkups among heart failure patients
  • 35%better patient engagement through wellness reminders

Source: medicAI programme data.

In their words

People who use medicAI.

I booked a teleconsultation, got my prescription instantly, and even had the medicines delivered to my doorstep.
Aaves ShaikhWorks at Etisalat

The platform

One platform. A portal for everyone involved.

Members, employers, insurers and providers each get their own view of the same care journey, and each sees only what they should.

The medicAI app

Everything a member needs to get care, for themselves and their family.

  • Doctor on Call, specialists, home lab tests and pharmacy
  • Health record with vitals, results, documents and reminders
  • Health score, wearables, challenges and rewards
  • Dependents on the same account
  • Sign in with an employee code, no email needed
Explore care services
iOS
The medicAI app on iPhone: the home screen, with a button to schedule a consultation
Android
The medicAI app on Android: the home screen, with a button to schedule a consultation

16 languages

Care in the language you think in.

The app works in 16 languages, and partner doctors consult in Arabic, English, Hindi and more.

  • English
  • العربية
  • हिन्दी
  • বাংলা
  • اردو
  • മലയാളം
  • தமிழ்
  • Filipino
  • नेपाली
  • Bahasa Indonesia
  • Bahasa Melayu
  • Français
  • Tiếng Việt
  • 中文
  • සිංහල
  • Türkçe

Trust and safety

Licensed care. Clear roles. Your data in the UAE.

Licensed care only

Doctors, labs, pharmacies and wellness providers are licensed by DHA in Dubai or DoH in Abu Dhabi.

Your data stays here

Health data is hosted in the UAE. Clinical records stay with the facility that treats you.

Consent comes first

Telehealth and patient consent are part of every booking, and you can download the forms any time.

Clear about our role

medicAI connects you to licensed care. We never treat, prescribe, sell insurance or decide claims.

medicAI is not for emergencies. If someone is seriously ill or injured, call 998 or go to the nearest hospital.

Need care? Get the app.

Book a doctor, a home test or your medicines in a few taps. Covered at work, or pay as you go.

Download on the App StoreGet it on Google Play

Bring medicAI to your organisation.

For employers, insurers and healthcare providers. We'll show you the portal built for you.