General practiceA general practitioner is usually the right first call when something feels off and you are not sure who to see. Many first conversations can happen by video from your phone.Read the guideFamily medicineFamily medicine is primary care built around continuity: one doctor who can see a child, a parent and a grandparent, and who remembers how their health fits together.Read the guideInternal medicineInternal medicine doctors are specialists in adult illness. They are often the person you see when symptoms do not fit a neat pattern, or when several conditions and medicines need looking at together.Read the guideGynaecologyPeriods, contraception, menopause and pregnancy questions can be hard to raise. A private video call with an obstetrician and gynaecologist is often an easier first step, as long as you know where its limits are.Read the guidePaediatricsIt is often late, your child is unwell and you want to know whether this can wait. A video call with a paediatrician can help you decide, but some signs in a child should never wait for an appointment.Read the guideDermatologySkin is one of the areas where a camera can really help. A clear picture and a good history often give a dermatologist enough for a useful first opinion, although a changing mole still needs to be seen properly.Read the guidePsychiatryA psychiatrist is a medical doctor who specialises in mental health. Talking to one from home can make it easier to take the first step, and many follow-up conversations suit video well.Read the guidePsychologyTalking therapy is one of the most natural fits for video. All you need is a private room, a reliable connection and a little honesty about what has been going on.Read the guideCardiologyCardiology is a specialty where you need to be clear about what a video call is for. It can be very useful for reviewing results and planning care. It is not the place to take new chest pain.Read the guideNeurologyNeurologists deal with the brain, spinal cord and nerves. Much of what they do starts with your story, which can be told on a video call. Much of what they do next needs you in the room.Read the guideOrthopaedicsAn honest answer first: most bone and joint problems need someone to move the joint, feel it and look at imaging. A video visit can help you decide what to do next, but it will rarely be the whole story.Read the guideGeneral surgeryNobody can have an operation over video, and a surgeon will almost always want to examine you before recommending one. What a video consult can offer is advice, a clearer plan and a follow-up without a trip.Read the guideDentistryNo one can fill a tooth over video. Dental treatment happens in a chair. What a call with a dentist can do is help you work out how urgent a problem is, what your options are and where to go next.Read the guideOphthalmologyYour eyes are hard to examine on a phone camera. A proper eye examination uses equipment that cannot be posted to you, so a video call is best for advice and for deciding how soon you need to be seen.Read the guide
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medicAI is not for emergencies. If someone is seriously ill or injured, call 998 or go to the nearest hospital.
