Care services for members and families
From a quick consult to ongoing care.
Licensed doctors, home tests, medicines and wellness, all booked in the medicAI app. Use the cover you have through work, or pay as you go.
AED 16
Video consults from
AED 79
Lab tests at home from
27
Specialties to book
16
App languages
Service catalogue
The care you can book, and how you pay.
Show me prices for
Showing 11 of 11 services
Doctor on Call
A video consult for coughs, colds, flu, sore throats, mild fevers, skin or stomach upsets, and everyday health advice.
By doctors at DHA and DoH licensed facilities
Billed to your insurer. You pay any co-pay.Book a video consultSpecialists
Book across 27 specialties, including paediatrics, gynaecology, dermatology, cardiology and psychiatry.
Each profile shows the doctor's specialty and facility
Billed to your insurer, as your plan allows.Find a specialistLab tests at home
Book a test, track it and get your results in the app. A licensed lab collects your sample at home.
By licensed partner laboratories
Covered where your plan includes it.Book a home testHealth checkups
Recommended checkup packages for men and women, so your annual check never slips.
By licensed partner laboratories
Covered where your plan includes it.See tests and checkupsPharmacy and delivery
Upload your prescription and add your address. We call to confirm, then a licensed pharmacy delivers to your door.
By licensed partner pharmacies
Approved by your insurer. Co-pay at delivery.Order your medicinesMedication reminders
Add each medicine with its instructions and reminder times, and the app nudges you when it's time.
Part of your health record
Included with the appHow reminders workWellness packages
Personalised packages for back and joint pain, sports injuries and recovery, booked in a few taps.
By licensed wellness providers
Included in some plans, or priced in the app.Browse wellness packagesIV drips
IV drips given by licensed nurses from partner facilities, booked and paid for in the app.
By licensed partner facilities
Priced in the appSee IV dripsHealth score and rewards
Connect a wearable to track steps, sleep and heart rate. Join challenges and redeem points for gym, yoga and healthy meals.
Rewards from medicAI partners
Part of your employer programmeHow rewards workSecond medical opinion
Upload your diagnosis, lab results, scans and prescriptions. A specialist reviews your case, and you can ask for a debrief call.
By specialists at licensed facilities
Included in some plans, with yearly credits.About second opinionsYour health record
Vitals, medical history, lab results and documents in one place, for you and the dependents on your plan.
Hosted in the UAE
Included with the appAbout your health record
Prices are set by partner facilities, shown in AED and may change. Your cover depends on your plan.
Lab tests at home
Popular tests, collected at home.
A licensed lab takes your sample at home and your results arrive in the app. Prices are set by the lab and shown before you book.
- 60% off
Blood Sugar Test (Postprandial - 82950)
Manage diabetes or prediabetesAED 79Was AED 199View test - 60% off
Blood Sugar Test (Fasting Blood Sugar - 82947)
Manage diabetes or prediabetesAED 79Was AED 199View test - 60% off
Blood Sugar Test (Random Blood Sugar - 82947)
Manage diabetes or pre-diabetesAED 79Was AED 199View test - 55% off
Liver Function Test (LFT - 80076)
Assess liver health and functionAED 179Was AED 399View test - 51% off
Thyroid Function Test (TFT - TSH, Total T3, Total T4)
Detects metabolic disordersAED 195Was AED 399View test
Find a doctor
27 specialties, one app.
Every doctor works with a licensed partner facility. Their profile shows the specialty, the facility and the fee before you book.
Browse doctors- General practice
- Family medicine
- Internal medicine
- Paediatrics
- Obstetrics and gynaecology
- Dermatology
- Cardiology
- Endocrinology
- Gastroenterology
- Psychiatry
- Psychology
- Orthopaedics
- Physical medicine and rehabilitation
- Rheumatology
- Neurology
- Ear, nose and throat
- Ophthalmology
- Pulmonology
- Allergy and immunology
- Infectious disease
- Nephrology
- Urology
- Haematology
- Oncology
- General surgery
- Dentistry
- Homeopathy
Second medical opinion
A specialist's view before you decide.
Facing surgery, a new diagnosis or a long treatment plan? Upload your diagnosis, lab results, scans and prescriptions in the app. A specialist reviews your case, and you can ask for a debrief call to talk it through.
- Reviewed by specialists at licensed facilities
- Share reports, scans and prescriptions from your phone
- Ask for a debrief call once the review is ready
Health record and reminders
Your health, in one record.
Vitals, medical history, lab results and documents sit in one place, for you and the dependents on your plan. Add each medicine with its instructions and reminder times, and the app nudges you when it's time.
- Vitals, history, results and documents together
- Medication reminders at the times you choose
- Dependents on your plan in the same account
- Health data hosted in the UAE
Health score and rewards
Small healthy habits, noticed.
Connect a wearable to track steps, sleep and heart rate, and see your health score move. Join challenges and redeem points for gym, yoga and healthy meals.
- Steps, sleep and heart rate from your wearable
- Challenges on your own or with your workplace
- Points to redeem with medicAI reward partners
Questions
Good to know before you book.
Still stuck? Call +971 56 991 1993 or email support@medicai.ae.
See all FAQsIs medicAI for emergencies?
No. If someone is seriously ill or injured, call 998 or go to the nearest hospital straight away. Video consults are for everyday health concerns.
Who are the doctors?
Every doctor works for a clinic or hospital licensed by DHA in Dubai or DoH in Abu Dhabi. Their profile shows the specialty and the facility before you book.
Can I use my health insurance?
Yes, if your employer or insurer offers medicAI. Sign in with the code or details they give you. The clinic checks your cover before the consult, and you pay only your co-pay, if any.
How much does it cost if I pay myself?
Video consults start from AED 16 and lab tests from AED 79. Every doctor fee is shown on the profile before you book, so there are no surprises.
How do my medicines reach me?
Upload your prescription, or the doctor sends it for you. We call to confirm the order, then a licensed pharmacy delivers it to your door. You can also collect from a network pharmacy.
Which languages can I use?
The app works in 16 languages, including Arabic, Hindi, Urdu, Bengali, Malayalam, Tamil, Nepali and Filipino. Many partner doctors also consult in Arabic, Hindi and other languages.
Can my family use medicAI?
Yes. Dependents on your plan can use the app, and you can book care for them from your account.
Is my health information private?
Health data is hosted in the UAE. Clinical records stay with the facility that treats you, and your employer never sees your medical details.
Telehealth and patient consent are part of every booking, and you can download the forms in the app any time.
medicAI is not for emergencies. If someone is seriously ill or injured, call 998 or go to the nearest hospital.
