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About medicAI

We make licensed care easy to reach.

medicAI is a health app and platform for the UAE. It connects members and their families to licensed doctors, home lab tests, pharmacies and wellness providers, and gives employers, insurers and providers the tools to run it.

A family following one path to a doctor, a pharmacy and a lab

Who we work with

Our clients and partners.

Our clients

Companies that bring medicAI to their people.

  • Agile Catalyst
  • DouJou
  • Drivoo
  • Synergy Software Systems
  • Master Planner Tourism
  • Reinforcement Human Resource Consultancy
  • Servco Building Maintenance
  • Stayco Hotel Management
  • Chauffeur Master Limo Services
  • Tanmyah Services

Our partners

Clinics, labs and home healthcare providers in our network.

  • Thumbay Labs
  • uniCare Medical Centre
  • Pegasus Healthcare
  • Tadawi Healthcare
  • DCDC, Doctors Clinic Diagnostic Center
  • Bloom Healthcare
  • Advanced Care Medical Center
  • uniCare Home Health
  • Dr. Ozone Clinic
  • Burjeel Hospital
  • Saudi German Health
  • Fakeeh University Hospital
  • Thumbay Healthcare
  • Canadian Specialist Hospital
  • King's Hospital
  • Aims Healthcare
  • American Academy of Cosmetic Surgery Hospital
  • Carehub Healthcare
  • WeCare Medical Center
  • Med 7 Clinic

AED 16

Video consults from

27

Specialties to book

16

App languages

DHA + DoH

Licensed partner facilities

Why we built it

Good care shouldn't cost you a day.

For many people in the UAE, seeing a doctor still means time off work, a drive across town and a long wait. Then another trip for a blood test, and another for the medicines.

We think a cough, a check-up or a repeat prescription should take minutes, not a day. And it should happen in the language you think in, whether your care is covered through work or you pay for it yourself.

iOS
The medicAI app on iPhone: the screen for finding a doctor
Android
The medicAI app on Android: the screen for finding a doctor

What medicAI is

One app for doctors, tests, medicines and wellness.

Members book what they need in a few taps, and prescriptions, results and reminders land in one health record. The care itself comes from licensed partner facilities.

  • Video consultations with licensed doctors, from AED 16 when you pay yourself.
  • Specialists across 27 specialties, from paediatrics and dermatology to cardiology.
  • Lab tests at home, with a sample taken by a licensed lab, from AED 79 per test.
  • Pharmacy and delivery from licensed pharmacies, straight to your door.
  • Wellness and IV drips from licensed providers, priced per package in the app.
  • A health record with vitals, results, documents and medicine reminders, in an app that works in 16 languages.

How we work

The rules we hold ourselves to.

Licensed partners only

Doctors, labs, pharmacies and wellness providers on medicAI are licensed by DHA in Dubai or DoH in Abu Dhabi.

Your data stays in the UAE

Health data is hosted in the UAE. Clinical records stay with the facility that treats you.

Consent comes first

Telehealth and patient consent are part of every booking, and you can download the forms at any time.

Clear about our role

medicAI connects you to licensed care. We never treat, prescribe, sell insurance or decide claims.

medicAI is not for emergencies. If someone is seriously ill or injured, call 998 or go to the nearest hospital.

The company

Who runs medicAI.

Operated by
TechSphere Solutions Limited
Registration
Registered in the DIFC, Dubai (CL8452)
Office
IH01-001, Innovation One, DIFC, Dubai, United Arab Emirates
Clinical care
Provided by independent healthcare facilities licensed by DHA or DoH
Phone
+971 56 991 1993
Email
support@medicai.ae

Get in touch

Questions about the app, a booking or working with us? We're happy to help.

Need care? Get the app.

Book a doctor, a home test or your medicines in a few taps. Covered at work, or pay as you go.

Download on the App StoreGet it on Google Play

Bring medicAI to your organisation.

For employers, insurers and healthcare providers. We'll show you the portal built for you.