Pharmacy and delivery
Your medicines, delivered to your door.
Upload your prescription in the medicAI app and a licensed pharmacy delivers to your door. Covered at work? Your insurer approves the order and you pay any co-pay at delivery.
- Prescription uploaded
- Pharmacy confirms
- Out for delivery
- At your door
How it works
From prescription to your door, in three steps.
Upload your prescription
Open the medicAI app, upload your prescription and add the address you want your medicines delivered to.
We check the order with you
Covered at work? Your insurer approves the order. Paying yourself? We call to confirm before delivery.
Delivered to your door
A licensed pharmacy delivers your medicines. If your plan has a co-pay, you pay it at delivery.
What you pay
Covered at work, or pay as you go.
I'm covered at work
If your employer or insurer offers medicAI, your insurer approves the order before it goes out. You pay any co-pay when your medicines arrive.
Approved by your insurer. Co-pay at delivery.I'm paying myself
Upload your prescription as usual. Before anything is delivered, we call you to confirm the order.
We call to confirm before deliveryPrices are set by partner pharmacies, shown in AED and may change. Your cover depends on your plan.
Medication reminders
Never miss a dose.
Add each medicine with its instructions and reminder times, and the app nudges you when it's time. Reminders sit in your health record, next to your prescriptions and results.
- Part of your health record
- Included with the app
No prescription yet?
See a doctor by video first.
A GP can assess you by video, give advice and prescribe if you need medicine. Video consults start from AED 16, or are billed to your insurer if you're covered at work.
Trust and safety
Licensed pharmacies. Clear roles.
Licensed pharmacies only
Pharmacies on medicAI are licensed by DHA in Dubai or DoH in Abu Dhabi, and delivery partners must hold a valid licence. Medicines go out only with your consent.
Clear about our role
medicAI connects you to licensed care. We never treat, prescribe, sell insurance or decide claims.
Your data stays here
Health data is hosted in the UAE. Clinical records stay with the facility that treats you.
Run a pharmacy?
Reach insured and self-pay patients, and run it all from one portal.
Partner with medicAImedicAI is not for emergencies. If someone is seriously ill or injured, call 998 or go to the nearest hospital.
