For clinics, hospitals, labs, pharmacies and wellness providers
Grow your practice on medicAI.
Reach insured members and self-pay patients across the UAE. Consult by video, take bookings for tests, medicines and wellness, and run it all from one provider portal.
Who we work with
Our partners.
Our partners
Clinics, labs and home healthcare providers in our network.
27
specialties patients can book on the platform
16
languages your patients can use the app in
DHA + DoH
licensed partner facilities only
Who it's for
Pick your type of practice.
Clinics, hospitals, labs, pharmacies and wellness providers each join a little differently. Here is what you get and what we ask for.
Clinics and hospitals
For outpatient clinics, medical centres and hospitals licensed in Dubai or Abu Dhabi.
What you get
- Insured members and self-pay patients booking video and in-person care
- A video workspace with the patient's documents, complaint, allergies and notes
- Insured care billed to the TPA as today, and self-pay fees you set
What you need
- A DHA or DoH facility licence
- Telehealth services approved on that licence
- Doctors available for video sessions
Laboratories
For licensed clinical laboratories that collect samples at home.
What you get
- Home collection bookings from members and their doctors
- Results entered in the portal and delivered to the patient's app
- A test catalogue and package prices you control
What you need
- A licensed clinical laboratory
- A home sample collection service
- Turnaround times you can commit to
Pharmacies
For licensed pharmacies that deliver, or can work with a delivery partner.
What you get
- Prescriptions from members who choose your pharmacy
- Orders, confirmations and delivery details in one queue
- Insurer approvals through the usual channels
What you need
- A licensed pharmacy in the emirate you serve
- A delivery service, your own or a partner's
- Access to the official e-prescription systems
Wellness providers
For physiotherapy, recovery, IV drip and wellness providers with the right licences.
What you get
- Bookings for your packages, IV drips and services
- A place in the app's wellness catalogue
- Payouts you can track in the portal
What you need
- A licence for the services you offer
- Clear package descriptions and prices
- Licensed staff for clinical services such as IV drips
Doctors
medicAI does not hire doctors. A doctor joins only through a licensed provider, which submits its documents and registers the doctor under its own account.
What you get
- A doctor profile that shows your specialty, languages and fee
- Video consultations with members and self-pay patients
- Bookings, consultation notes and earnings in one portal
What you need
- Registration under a licensed provider on medicAI, using the provider's login and documents
- A valid professional licence from DHA or DoH
- Approval to provide telehealth where your licence requires it
- Regular times you can offer for video sessions
The provider portal
Everything your team needs, in one place.
One portal for your bookings, video consultations, results, services, licences and payouts. Your team signs in at the same place, each with the access their role needs.
Bookings and video workspace
See the day's bookings and join video consults with the patient's documents, complaint, allergies and notes beside you.
Lab bookings and results
Manage home collection bookings, enter results, and they reach the patient's app and record.
Wellness services and packages
List your packages, IV drips and services with your own descriptions and prices, and manage each booking.
Licences and clearances
Upload facility and professional licences once. We review them and remind you before anything expires.
Earnings and payouts
Follow self-pay earnings and payouts for consultations, tests and wellness, booking by booking.
Team and roles
Give doctors, nurses, lab staff and admins the access they need, and nothing more.
Getting started
From application to first booking.
Apply
Tell us about your facility, your services and the emirate you are licensed in.
Licence check
We verify your facility licence, telehealth approval and professional licences.
Set up
Add your services, prices, schedules and team in the provider portal.
Go live
Members and self-pay patients can find and book you in the app.
Licences and clearances
Licensed care only, checked before you go live.
Members only see providers whose licences we have verified. You upload them once in the provider portal, and we remind you before anything expires.
- A facility licence from DHA in Dubai or DoH in Abu Dhabi
- Telehealth services approved on that licence, for video consults
- Professional licences for the doctors, nurses and pharmacists who see patients
- Licences for the clinical services you list, such as lab tests or IV drips
What stays yours
Apply
Partner with medicAI.
Tell us about your facility. Our partnerships team will walk you through onboarding.
+971 56 991 1993support@medicai.aePrefer to sign up yourself?
Looking for another kind of partnership? Use our become a partner form.
