In short
- Choose a test in the medicAI app, add your address, pick a date and time, and pay online.
- Staff from a licensed partner laboratory collect your sample at the time you booked.
- Your results come back to the app and stay in your health record.
- If anything needs a closer look, you can see a doctor by video.
Choosing a test and a time
Each test page explains what the test checks and shows the price. You can search every test on our website. To book, log in, add the address where you would like the sample taken, pick a date and time, and pay online.
Who comes to your home
Staff from a licensed partner laboratory collect your sample at the time you booked, then test it at their lab. Samples are collected and tested by partner laboratories licensed by DHA in Dubai or DoH in Abu Dhabi.
Getting your results
Your results come back to the medicAI app. They stay in your health record, next to your vitals, documents and medicines, so you can find them again.
If you would like to talk your results through, you can see a licensed doctor by video in your language.
Questions people ask
Who takes the sample at my home?
Staff from a licensed partner laboratory collect your sample at the time you booked, then test it at their lab.
Where do I see my lab results?
Your results come back to the medicAI app and stay in your health record, next to your vitals, documents and medicines.
Sources and further reading
medicAI is not for emergencies. If someone is seriously ill or injured, call 998 or go to the nearest hospital.
This article is general information. It does not replace advice from a doctor who knows your situation.
