For DMCs and tour operators
Care your travellers can carry.
medicAI Guest Caredelivered by
The Traveller Care Pass gives your guests a licensed doctor by video, medicines and tests anywhere in the UAE, for the length of their trip.
Three ways to work with us
Include it in your packages
Add the pass to every itinerary, and travellers receive it before they land.
Resell it
Offer the pass as an add-on to your packages, on terms set out in your proposal.
Refer travellers
Send travellers to medicAI when they need care.
Passes for the trips you sell
Passes run for trips of up to 14 days or up to 30 days, at two levels of care. Your proposal sets out what each includes.
How it works for your team
Agree the terms in your proposal.
Upload your traveller list or issue passes from the partner portal.
Travellers receive their pass by WhatsApp or email.
They scan, register and get care during the trip.
Questions DMCs ask
Is the pass travel insurance?
No. It is a care service for everyday illness. Travellers still need travel insurance for emergencies, hospital stays and evacuation.
Can travellers use it outside the hotel?
Yes, anywhere in the UAE during the trip.
Which languages?
Partner doctors consult in Arabic, English, Hindi and other common languages.
Add the Traveller Care Pass to your packages.
