Video consultation
A licensed doctor by video for common problems: fevers, coughs, stomach upsets, rashes and allergies. When a medicine is needed, the prescription goes straight to a partner pharmacy.
Guest services
What your guests can book.
Everyday care for visiting guests, from a licensed doctor by video to medicines at the door.
Services
Specialist booking
When a guest needs a specialist, we book one at a partner facility.
Medicines delivered
Prescribed and everyday medicines brought to the hotel by partner pharmacies.
Lab tests at the hotel
A nurse from a partner lab collects samples in the room, and results arrive in the guest's account.
Wellness and IV drips
Recovery and wellness sessions in the room, booked as easily as room service.
In their language
Partner doctors consult in Arabic, English, Hindi and other common languages. The guest screens launch in English and Arabic, with more languages to follow.
- العربية
- English
- हिन्दी
- and more
What Guest Care is not
- Not for emergencies: call 998.
- Not health insurance, and not a replacement for travel insurance.
- Not an on-site clinic. Care is video first, with medicines delivered and lab samples collected by independent licensed facilities.
Guest privacy
Clinical records stay with the licensed facility that gives the care. Health data is hosted in the UAE, and guests give consent before care begins. The hotel sees usage numbers, never names or diagnoses.
Offer these services to your guests.